Customer Service Centre
P.O. Box 2425
4831 - 51 Street
Red Deer, Alberta
Tel: 403-342-3811 [toll-free]
The source of water is from 8 wells. There is 1 reservoir with a storage capacity of 6,800,000 litres. The water usage rate for residential users is a minimum rate of $21.82 every 2 months plus a unit rate of $0.70 per cubic metre (c.m.) consumed. The usage rate for commercial users is a minimum rate of $11.96 per month plus a unit rate of $0.80 per c.m. consumed.
The sewer rate for residential users is a minimum rate of $24.66 every 2 months, plus a unit rate for water consumption at $0.57 per c.m. consumed. The sewer rate for commercial users is a minimum rate of $19.80 per month plus a unit rate of $0.64 per c.m. consumed.
The garbage collection rate for residential users is a minimum rate of $28.24 every 2 months for a maximum number of 3 units of garbage, plus a $6.04 recycling charge per 2 months. Garbage collection for commercial users is handled by private contractors, The recycling charge for commercial users is $6.50 per month which gives commercial users access to the commercial recycling site.
The Town of Sylvan Lake implemented a green box program in July, 2005. The Town also provides a seasonal yard/kitchen waste collection program which runs from April - October each year.
Note: Usage rates updated 2011.